BJC Big C Group reveals global ambition in its five-year business plan
The company plans to accelerate its store expansion to make it easier for customers to access its stores with nationwide coverage by 2026.
In Thailand, the company expects its hypermarket store network to reach 160 stores from the current 153 stores, its Big C Mini store network to reach 2,853 stores from the current 1,352 stores, and the supermarket and wholesale Big C to reach 84 stores. of the current 59 stores.
In Cambodia, the company plans to expand the Big C Hypermarket store network to six stores from the current store, and the Big C Mini store network to 276 stores from the current store, while in Lao PDR, his plan is to open two Big C Hypermarket stores. , and to expand the Big C Mini store network to 245 stores from the current 57 stores.
Meanwhile, the company plans to introduce a new Big C hypermarket concept in Bangkok under the name “Big C Place”, offering a shopping experience suitable for the lifestyle of the new generation to expand its customer base.
During 2022-2026, the company plans to renovate a total of 90 Big C hypermarkets nationwide with various renovation concepts to revitalize, expand and update its stores with a modern look.
The company aims to add renowned restaurants to its malls to meet the needs of a wider range of customers, and to introduce co-working spaces and chill-out zones to make its stores a destination for the younger generation.
The company develops its product line to meet the needs of local communities as well as to support local farmers through direct purchases from local farmers.
The company promotes the use of technology with the O2O (Online to Offline) business model, combining online and offline business to create competitive advantages for the future.
The Company also develops its store models to meet various customer needs through models such as the “Donjai” partnership model, providing traditional store owners with the opportunity to upgrade their stores through cooperation with the Company, while retaining full ownership of their stores. .
As of March 18, 498 traditional stores have already joined the Donjai partnership model.
In mid-2021, the company opened its first new wholesale business model “MM Food Service” in Thailand at Palm Island and its second store at Soi Chokchai 4 in October 2021.
MM Food Service stores carry over 6,000 items, primarily targeting hotel and restaurant customers who wish to purchase products in bulk. The company is currently developing the MM Food Service model and considering its expansion plans for the future.
Additionally, BJC is focused on investing in customer and supplier data platforms to realize its enterprise data strategy:
▪️The customer data platform generates market insights to improve customer experience while optimizing marketing spend.
▪️Vendor data platform facilitates merchandise information for better inventory management and new product development.
BJC, meanwhile, plans to drive the organization’s sustainable growth to become the leading packaging business in ASEAN, building on its current position as the leading glass packaging manufacturer in ASEAN. . It has a production capacity of 4,000 billion bottles per year. It is the leading manufacturer of aluminum can packaging in Thailand and ASEAN with a total production capacity of 5,430 million cans per year.
To increase its glass packaging manufacturing capacity, the company plans to open a new glass furnace production line in 2025.
The company also uses the “C3leng” application, connecting users, waste collectors and sellers of recyclable waste, and facilitating the delivery of waste to a recycling store for recycling into the recycling material.
Additionally, the company is striving to expand into new business areas by using technology to strengthen its existing businesses in which the company has expertise, such as the medical device industry, to develop a platform of medical and health services to support an aging society.
In addition, BJC is committed to being a good corporate citizen, striving to improve and assist society and its environmental prosperity with its CSR projects focusing on four main areas: environment, public health, community and education.
Some of the recent CSR projects include activities such as “Biggie recycle”, helping the public and private sectors, donating medical equipment, building a field hospital to serve as a treatment center for Covid-19 patients, supporting the Foundation for the Blind in Thailand, and helping schools in rural communities, etc.
Additionally, the company has set a goal of net zero emissions by 2050, which it plans to achieve by improving production efficiency and using products to reduce greenhouse gas emissions. greenhouse, increase carbon storage and absorption, etc.
“In 2021, BJC received various sustainability recognitions, such as the Dow Jones Sustainability Indices Silver Class distinction in the Global Sustainability Yearbook 2022 in the “Food & Staples Retailing” industry, included as a member of the FTSE4Good Emerging Markets Index, included in the Thailand Sustainability Investment Index for the second consecutive year in 2021, and included in the ESG100 Sustainable Investment Options list for the fourth consecutive year, from 2018 to 2021,” Aswin said.